Responsible Gaming at fezbd — your safety is our priority
fezbd believes that betting is a form of entertainment — not an addiction. We provide tools, information, and support to ensure the safety of every player.
What does responsible betting mean?
Responsible gaming on the fezbd platform means enjoying betting while keeping full control over your time, money, and state of mind. We believe that betting becomes a truly enjoyable experience only when every player plays consciously and in moderation.
Gambling or betting should never be a reliable source of income. It is a form of entertainment — just like watching a movie or enjoying a cricket match. When playing creates stress rather than enjoyment, that can be a sign of a problem.
At fezbd we are committed to keeping every one of our members safe. Our platform offers a range of protective tools to help you stay in control — from setting deposit limits to full self-exclusion.
Protective tools in your hands
Set a deposit limit
Set a maximum amount for how much you deposit each day, each week, or each month. Once set, this limit takes effect immediately, and increasing it requires a waiting period. Minimum deposit ৳200.
Temporary break (time-out)
Need a little rest? Temporarily pause your account for any period from 24 hours to 6 weeks. During this time you will not be able to log in or place bets. Your account will be reactivated automatically when the break ends.
Self-exclusion
If you feel that betting is getting out of your control, choose long-term self-exclusion. Once activated, your account will be completely closed for a set period and cannot be reactivated during that time.
Reality check notifications
Receive pop-up notifications at set intervals reminding you how long you have been playing and how much you have spent in the current session. Stay aware — stay well.
Set a loss limit
Once you have lost up to a set amount, the account can automatically stop betting. Set this limit and play with peace of mind. Never bet beyond your budget — that is the core principle of responsible gaming.
24/7 Bengali Support
For any issue, contact our live chat support team. Our skilled support representatives are available around the clock in Bengali — day or night.
Age limit and protection of minors
fezbd is for people aged 21 and above only. Minors are strictly prohibited from opening an account, placing bets, or using the platform in any way. Age verification is mandatory at the time of registration.
Our verification process ensures that only adults can operate an account on this platform. If you believe a minor is using your account, notify our support team immediately.
If there are children or teenagers in your household, use parental control software on your device. Always keep your password and login details private. Responsible parenting is the best protection for minors.
Warning signs of problematic betting
Behavioural signs
- A tendency to bet more in an attempt to recover lost money
- Repeatedly failing to stop betting
- Hiding betting activity from family or friends
- Betting with money set aside for essential expenses
- Betting disrupting sleep, work, or studies
Emotional signs
- Feeling restless or irritable when unable to bet
- Finding no enjoyment in other activities, with your mind only on betting
- Anxiety or depression due to financial losses
- Lying about betting or blaming others
- Unable to stop even after a big win
Do you see yourself in this list?
If any of the signs above apply to you, take action now. Contact our 24/7 live chat support or email us at [email protected]. Asking for help is not a weakness — it is a sign of courage.
How to use protective tools
Log in to your account
Log in to your account at fezbd. All protective tools are available in your profile settings.
Go to the "Responsible Gaming" section
Look for the "Responsible Gaming" option in the profile menu. You will find all the protective tools together in one place here.
Choose a limit or a break
Deposit limit, time limit, loss limit, or time-out — set whichever one you need. Changes take effect immediately.
Contact us if you need self-exclusion
For long-term self-exclusion, contact our support team directly via live chat or at [email protected]. We will deactivate your account promptly.
Assess yourself regularly
Review your betting history every month. Be honest with yourself about how much you have deposited, how long you have played, and how it is affecting your life.
The golden rules of healthy betting
- Play for entertainment only. See betting as an enjoyable activity, not as a source of income.
- Set a budget. Decide in advance how much you can spend and stay within that limit.
- Do not try to chase losses. Betting more after a loss can make the situation worse.
- Set a time limit. Decide in advance how long you will play and stop at the set time.
- Do not bet with borrowed money. Never bet with money that is borrowed or meant for bills.
- Do not bet on impulse. Avoid betting when you are under stress or have been drinking.
- Spend time with family and friends. Maintain other sources of enjoyment — do not rely on betting alone.
- Remember — there is no guarantee of winning. There is an equal chance of losing in every bet. Stay aware.
Need help? We are here
The fezbd support team is always by your side
Whether you are facing a problem with betting, need help setting limits, or want to activate self-exclusion — our Bengali-speaking support team is ready for you 24 hours a day, 7 days a week.
Questions and answers about responsible gaming
Enjoy safely — fezbd is with you
Play responsibly and enjoy betting to the fullest. If you have more questions, check our FAQ, or visit the Cricket and Slots sections.